At VeleHome™, our main focus is to deliver your order as quickly and reliably as possible. We also offer a complimentary premium delivery service, which means our standard shipping is completely free of charge and covered by VeleHome™.For most products, we offer next working day delivery within the UK.If you place your order before 2:00 p.m. (UK time) on a working day (Monday to Saturday, excluding UK public holidays), your order is typically delivered on the next working day. Orders placed after 2:00 p.m., on Sundays or on UK public holidays are processed on the next working day.Some selected products are shipped from our specialist partners outside the UK or from alternative fulfilment locations. These items have a longer delivery window of around 5–9 days from dispatch. Whenever this applies, the delivery timeframe is clearly shown on the relevant product page, so you can check it before placing your order.Because we work with multiple fulfilment partners, items in the same order may be sent in separate parcels and can arrive on different days. You will receive dispatch and tracking details for your shipments so you can follow each parcel easily.For full information on delivery times, tracking and any regional considerations, please refer to our Shipping Policy.

We make it easy for you to stay updated on your purchase. Once your order has been dispatched, we’ll send you an email with your order number and a tracking number or tracking link, so you can follow your delivery journey.You can check your order status at any time through our dedicated Tracking Page. Simply click “Track My Order” in the Support section of our website, or access it directly via the tracking link provided in your dispatch email.Please allow a short time for tracking updates to appear after dispatch. We’re committed to clear, transparent updates so you always know where your order is.Links for more detailsTrack My Order Page – Track your order using your order number or tracking details.Shipping Policy – Full information on delivery timeframes, working days, and shipping services.

At VeleHome™, delivery and processing times are based on working days, which are Monday to Saturday, excluding UK public holidays.For most products, we offer next working day delivery within the UK. To receive this service on eligible items, please place your order before 2:00 p.m. (UK time) on a working day. Orders placed after 2:00 p.m., on Sundays or on UK public holidays are processed on the next working day.The most accurate delivery estimate for each product is always shown clearly on the relevant product page and may also be confirmed again at checkout.For full information on delivery times, tracking and any regional considerations, please refer to our Shipping Policy.

At VeleHome™, we want to ensure your order reaches you quickly and without issues. To help avoid delivery delays, please check that your shipping address is complete and accurate before placing your order.If you need to update your address after ordering, contact VeleHome™ as soon as possible with your order number and the correct address details. If your order has not yet been dispatched, we will do our best to update it.Please note that once an order has been dispatched, we may not be able to change the delivery address. In that case, we will advise you on the next best steps based on the courier and service used.For full information on delivery times, tracking and any regional considerations, please refer to our Shipping Policy.