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Payments & Checkout
Payments & Checkout
Payment Methods & Secure Checkout
We offer a range of encrypted and secure payment options to make checkout simple, fast, and safe, so you can complete your order with confidence.Payments Powered by StripeWe process payments through Stripe, Inc. using the Stripe Payments platform. Stripe is a leading global payment processing company trusted by businesses worldwide. Your payment details are encrypted during checkout, and sensitive card information is handled securely by Stripe’s systems.1. Credit and Debit CardsWe accept all major credit and debit cards, including:VisaMastercardAmerican ExpressDiscoverJCBDiners ClubAll card transactions are protected with industry-standard SSL encryption.2. Apple PayApple Pay provides a quick and secure way to pay using your Apple device. You can complete your purchase with Face ID or Touch ID without manually entering card details.3. Google PayGoogle Pay offers fast, secure checkout on compatible Android devices. You can pay in seconds without re-entering your card information.Checkout SecurityYour payment is protected with secure encryption throughout the checkout process. Your card provider may request additional verification to complete your payment.
Payments Powered by Stripe
We process payments through Stripe, Inc. using the Stripe Payments platform. Stripe is a leading global payment processing company and a certified PCI Service Provider Level 1. Your card details are entered through secure, encrypted payment technology. We do not receive or store your card information on our servers. Stripe protects card data using tokenisation, which replaces sensitive card details with secure tokens so they can be used for processing without exposing the original card details. For safety reasons, CVC/CVV codes cannot be stored after authorisation.
Why Was My Payment Declined?
A payment can be declined for several common reasons. In most cases, the issue can be resolved quickly by checking your details or trying a different payment method.Common Reasons for a Declined PaymentYour payment may be declined if:Card details are entered incorrectlyDouble-check your card number, expiry date, CVV, and billing address.Insufficient funds or spending limitsYour available balance, daily limit, or online spending limit may prevent approval.Bank security checksYour bank may block the payment if it requires authorisation.Billing address mismatchIf the billing information doesn’t match what your bank has on file, the payment may fail.Card or account restrictionsSome cards are restricted for online or international purchases.What You Can DoPlease try the following:Re-enter your payment details carefully.Ensure your billing address matches your bank records.Try an alternative card or payment method.Contact your bank to confirm the payment is authorised.If your payment still doesn’t go through after these steps, feel free to contact our support team and we’ll help you complete your order.