At VeleHome™, we want to ensure your order reaches you quickly and without issues. To help avoid delivery delays, please check that your delivery address is complete and accurate before placing your order.
If you need to update your address after ordering, contact VeleHome™ as soon as possible with your order number and the correct address details. If your order has not yet been dispatched, we will do our best to update it.
Please note that once an order has been dispatched, we may not be able to change the delivery address. In that case, we will advise you on the next best steps based on the courier and service used.
For full information on delivery times, tracking and any regional considerations, please refer to our Delivery Policy.