Our 30-day money-back guarantee allows you to request a return or exchange within 30 days of receiving your product.
To start, submit your request through the Returns Centre using your order number and the email address or phone number used at checkout. You’ll select a reason, add a short explanation, and upload at least one photo related to your request. Once approved, the Returns Centre will show your next steps.
Links for more details
- Returns Centre Page – Submit and manage your return or exchange request.
- Refund Policy – Full information on the 30-day guarantee and the returns process.