At VeleHome™, our main focus is to deliver your order as quickly and reliably as possible. We also offer a complimentary premium delivery service, which means our standard shipping is completely free of charge and covered by VeleHome™.

For most products, we offer next working day delivery within the UK.

If you place your order before 2:00 p.m. (UK time) on a working day (Monday to Saturday, excluding UK public holidays), your order is typically delivered on the next working day. Orders placed after 2:00 p.m., on Sundays or on UK public holidays are processed on the next working day.

Some selected products are shipped from our specialist partners outside the UK or from alternative fulfilment locations. These items have a longer delivery window of around 5–9 days from dispatch. Whenever this applies, the delivery timeframe is clearly shown on the relevant product page, so you can check it before placing your order.

Because we work with multiple fulfilment partners, items in the same order may be sent in separate parcels and can arrive on different days. You will receive dispatch and tracking details for your shipments so you can follow each parcel easily.

For full information on delivery times, tracking and any regional considerations, please refer to our Shipping Policy.